Help & support

Hands on Training & Expert Support

With a team of professionals who live and breathe great coffee, we offer hands-on support wherever you are in your journey.

Introducing Elevate, our super smart employee training software

With Elevate software, you’re not just training — you’re building a high-performing team that’s consistent, confident, and ready to serve exceptional coffee, every time. Enhance skills, drive efficiency, and embed company culture faster to make your business better every day.

Looking to upskill as a barista

Whether you need a quick brush-up on barista skills or you've never operated a coffee machine before, we've got you covered. With Elevate Lite, our online platform, we provide barista training from the basics through to mastery.

Our trainers cover everything from brewing methods and latte art to recipe building, workflow design, and operational efficiency. Once you learn the technicalities our assessors will verify competency and certify you as a Tynemouth Coffee Barista, helping to progress your career in the industry.

It’s real-world training, led by people who know what it takes to deliver quality coffee in high-pressure hospitality settings — practical, effective, and built to last.

Interested in our training services?

Got a question?

The team are here to help with any questions about our training or business support services - get in touch at hello@tynemouthcoffee.com

Drop in

The Roastery – Prudhoe Street Back, North Shields, NE29 6RE 

The Exchange 1856 – Howard Street, North Shields, NE30 1SE 

Did you know we offer testing sessions? Email the team to book.